What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, focusing on wet food formulas for senior pets, puppies, and kittens, alongside carefully curated dry food and functional treats.
How is the quality and safety of the pet food ensured?
Our manufacturing facilities are certified by ISO and HACCP. Every product undergoes multi-layered checks, from ingredient selection to third-party professional lab testing before delivery.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (such as hypoallergenic options) and adjust packaging sizes or designs to meet specific market requirements.
Are the raw materials sourced from reliable suppliers?
Absolutely. All raw materials come from qualified suppliers with full traceability records for meat, grains, and additives to ensure consistent nutritional compliance.
What is the typical delivery time after order confirmation?
Delivery timelines depend on location and volume. Generally, logistics are coordinated to deliver within 4–8 weeks following production and thorough quality inspection.
What kind of after-sales support is provided?
If any issues occur, such as damage during delivery or quality concerns, our team responds within 24 hours to resolve problems through replacements or appropriate solutions.
Petra Pet
