What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer carefully curated dry pet food and functional pet treats.
How is the quality and safety of the pet food ensured?
The factory is certified by ISO, HACCP, and other standard certificates. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs.
Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your target market.
Do you source raw materials from reliable suppliers?
Yes. All partner facilities use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives.
What is the minimum order quantity (MOQ) for cooperation?
MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
Our team responds within 24 hours to any issues such as product damage during delivery or quality concerns, arranging replacements or refunds as necessary.
Petra Pet
