Q1: What is the nature of your factory and production?
We are a comprehensive enterprise integrating the R&D, production, and sales of pet food, snacks, and supplies, equipped with modern industrial park facilities.
Q2: What is your Minimum Order Quantity (MOQ)?
The MOQ is 1 ton. We also support LCL (Less than Container Load) for different items.
Q3: Do you provide free samples?
Yes, we offer free samples. While the initial shipping cost is covered by the buyer, we will return the shipping charge after a formal order is placed.
Q4: How long does it take to finish an order?
For our own brands, lead time is 7-10 days. Customized logo and packaging orders typically require at least 2 weeks.
Q5: Do you offer OEM & ODM services?
Absolutely. We provide full OEM & ODM services and have over 20 sub-brands available for selection.
Q6: Which quality certifications do you hold?
Our production processes and products are certified by FDA, ISO, HACCP, SGS, CE, BRC, and Halal standards.
Petra Pet
